FREQUENTLY ASKED QUESTIONS
General
What is Trickshots Studio?
Trickshots Studio is a Ghanaian photography, videography and digital media agency providing services for individuals, families, businesses, schools and organizations.
What services do you offer?
We offer wedding photography and videography, photoshoots, naming ceremony photography, event photography and videography, school photography and media services, corporate photography and videography, and digital marketing services.
Where do you provide your services?
We provide services based on the location and requirements of each booking. Contact us to confirm availability for your location.
Booking
How do I book a service?
For fixed-price packages, select your preferred package, choose any available add-ons, select your preferred date and proceed with the booking and payment process.
For services requiring customized pricing, use our quotation/enquiry option.
What is required to confirm a booking?
A 50% deposit is required to secure a booking unless otherwise agreed in writing.
When do I pay the remaining balance?
The remaining 50% balance is payable on the day of the shoot or event.
Can I pay the full amount instead of a deposit?
Yes, where the available payment option permits full payment.
Will I receive confirmation after payment?
Your booking and payment information will be recorded. Applicable confirmation or payment information will be provided after a successful transaction.
Packages
Can I add services to my package?
Yes. Where add-ons are available, you can select them during the booking process. Additional charges may apply.
Can I change my package after booking?
Please contact us as soon as possible if you wish to change your selected package. Changes are subject to availability and the circumstances of the booking.
Weddings
Do you offer pre-wedding photography?
Yes. Pre-wedding photography may be included in selected wedding packages or available as an additional service.
Can I request more photographers?
Additional photographer coverage may be available depending on the package and availability.
Do you offer photobooks and frames?
Yes. These may be available as add-ons to selected services.
Photoshoots
Do you photograph children?
Yes. We offer professional kids and family photoshoots.
Do you offer outdoor photoshoots?
Yes, depending on the package and agreed requirements.
Events
Do you cover corporate events?
Yes.
Do you cover school events?
Yes.
Why do some events require a quotation?
Event requirements differ based on duration, location, number of guests, coverage requirements and other factors. A customized quotation allows us to price the service appropriately.
Digital Marketing
Do you provide social media management?
Yes. Our digital marketing services may include social media management, content creation, graphic design, photography, videography and digital advertising.
Can you create content specifically for my business?
Yes. We can create customized visual and digital content based on your business objectives.
Payments
What payment methods are available?
Available payment methods are displayed during the website checkout/payment process.
Is online payment secure?
Payments made through the website are processed through the applicable third-party payment provider. Payment processing is subject to the provider’s security systems and terms.
Discounts
Do you offer early-booking discounts?
A 10% early-booking discount may apply to bookings made three months or more in advance, subject to the applicable promotional terms.
Do you offer website booking promotions?
We may offer promotional discounts for bookings made through our website. Any active promotion will be subject to its stated terms and validity period.
Privacy
What happens to my personal information?
We collect and use personal information only as reasonably necessary to provide our services, process bookings and payments, communicate with clients and operate our business. Please read our Privacy Policy for more information.
Do you use client photographs on social media?
We may use photographs or videos for portfolio, promotional or marketing purposes where appropriate permission or consent has been obtained.
Contact
How can I contact Trickshots Studio?
Use the contact information provided on our website to contact us about bookings, quotations, services or other enquiries.